Appliance Traders Limited PDF Print E-mail

Appliance-Traders-Ltd-Atl-442Appliance Traders Limited

Corporate Headquarters:
KINGSTON
35 Halfway Tree Road, PO BOX 308
Kingston 5
Jamaica
Toll Free (Jamaica): 1-888-ATL-SALES(285-7253)
Tel: (876) 926-3370-5, (876) 926-3756 Fax: (876) 926-2090


MANOR PARK
Shop #11
Lower Manor Park Plaza
Kingston 8
Tel: (876) 925-5066

ST. JAMES
Shop 4-6 Bogue City Centre, Bogue
Montego Bay, St.James
Jamaica
Tel: (876) 971-6320
Fax: (876) 952-0724

ST. ANN
7 Newlin Street,
Ocho Rios, St. Ann,
Jamaica
Tel: (876) 974-2038, (876) 974-2375, (876) 974-9973
Fax: (876) 974-5391

E-mail Contacts:
Customer Service - customerservice@atljamaica.com
Product Inquiry & Sales -�sales@atljamaica.com

Ever since Appliance Traders Limited opened on April 22nd 1968, its main goal was to achieve a standard of excellence in the quality of its products and services. The company has always emphasized customer satisfaction and systematically built a reputation for reliability, particularly in 'after sales' service. Appliance Traders Limited is Jamaica's leading supplier of commercial and industrial equipment. The company serves not only individuals who need home appliances, but also customers in the tourism, agricultural, industrial, commercial and food service areas.

Over the years, the company has consistently delivered on this goal and continues to be a leader among Jamaican companies. The job of ensuring a great customer experience comes through the combined efforts of employees in nine departments. The teams in these departments work closely together to ensure that only the very best products and services reach the customer.

The departments include: service, sales, purchasing, engineering, the tech centre, finance, commercial operations (which includes warehousing, purchasing and logistics), administration and information systems.

Service

The experience and excellence of the service department at ATL is legendary. Such is the quality of the professionals in this area that the industry knows that once the information comes from ATL, it is accurate. ATL provides service and spare parts for all brands sold by the company. Factory trained technicians, supported by 60 service vehicles respond to service calls islandwide.

Sales

The Sales Department is a hub of activity every day, managing a comprehensive range of products, which fall under the following categories: Domestic Appliances, Commercial Food Service Equipment, Room & Central Air Conditioning, Generators, Industrial Equipment, Consumer Electronics, Commercial Laundry, Business Solutions (IT & Office Automation and Supplies) and Engineering In addition to retail transactions, ATL's Engineered Systems Division consists of six (6) full time engineers, as well as technical trades. These professionals implement projects as a subcontractor or a direct contractor in all industries including Hospitality (Hotels & Restaurants), Commercial, Institutional, Municipal and the Bauxite Industry.

To this end ATL will:

  • Preserve and protect our reputation for integrity, reliability and professionalism in our business dealings.
  • Be a leader in our industry.
  • Distribute high quality products, and provide the best possible customer service.
  • Maintain good Customer and Staff relationships.
  • Provide for our employees, just rewards for their efforts; a safe and wholesome working environment; and opportunities to achieve personal growth and development.
  • Be a good corporate citizen, through involvement in, and support of community and national projects.